Privacy Policy
Last updated: January 1, 2025
Introduction
Palm Beach County Pest Control ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://palmbeachcountypestcontrol.com and use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact or quote request forms (name, phone number, email, zip code, pest type, description of issue)
- Call us or send us an email
- Sign up for text message communications
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and general geographic location
- Browser type and device information
- Pages visited, time spent, and referring URL
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide pest control quotes
- Schedule and deliver pest control services
- Send text messages if you've opted in to receive them
- Improve our website and services
- Analyze website usage and marketing effectiveness
- Comply with legal obligations
Text Message Communications
If you opt in to receive text messages, you consent to receive recurring automated marketing and informational text messages from Palm Beach County Pest Control at the phone number you provide. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. See our Terms of Service for additional details.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (CRM, analytics)
- Pest control technicians assigned to your service
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies
We use cookies and similar technologies to analyze website traffic and improve your experience. You can control cookies through your browser settings.
Third-Party Services
Our website uses the following third-party services:
- Google Analytics (website analytics)
- Cloudflare Turnstile (bot protection)
- Supabase (data storage)
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: info@palmbeachcountypestcontrol.com
- Phone: (561) 612-4833